jel bet Privacy Policy — Your Data Is Completely Safe With Us

Jel bet (jelbet.net) takes your privacy seriously. This Privacy Policy explains what information jel bet collects, how it is used, and the steps we take to keep your data safe. By using the jel bet website or its services, you are considered to have accepted the terms of this Privacy Policy.

This policy is written in clear, straightforward language with Bangladesh users in mind. jel bet believes that your right to privacy is a fundamental right, and we are fully committed to protecting it.

If you have any questions about this policy, our support team is always ready to help. At jel bet, every user's data is treated as a matter of the utmost trust.

Jel bet may collect your information in several ways. Below is a detailed breakdown of what data is collected and under what circumstances:

Information provided at registration

When you create an account with jel bet, we collect the following information:

• Full name (as per national ID)
• Mobile Number
• Date of birth (for age verification)
• Email address (if applicable)
• Address (for KYC verification)

Transaction Data

Payment method details (such as your Mobile Pay or Nagad number) are collected during financial transactions. However, full payment credentials are not stored on our servers — they are handled directly by the payment gateway.

Automatically Collected Data

Jel bet uses your data only for the purposes listed below. We never use your information for anything beyond what is stated or authorised.

• Account Management: To create and manage your jel bet account
• Identity Verification: To complete the KYC process and prevent fraud
• Transaction Processing: To process deposits and withdrawals
• Customer Support: To handle your complaints and inquiries
• Bonuses & Promotions: To send you relevant offers (you can opt out at any time)
• Security Guaranteed: To detect suspicious transactions and account activity
• Legal Obligation: To comply with applicable laws and report to relevant authorities
• Service Improvement: To improve the jel bet platform's functionality and overall user experience

The jel bet website uses cookies — small files stored in your browser that help improve your experience on the site.

Types of Cookies We Use

• Essential Cookies: To maintain login sessions and ensure site security. Without these, the site cannot function properly.
• Functional Cookies: To remember your preferences (such as language settings).
• Analytics cookies: To understand which parts of the site are used most. This data is fully anonymised.

Cookie Controls

You can disable cookies at any time through your browser settings. Please note that doing so may affect certain jel bet features, particularly those related to login and transactions.

Jel bet never sells your personal information. However, in limited circumstances, we may need to share data with trusted partners:

When Data Is Shared

• Payment Processors: To process transactions, necessary information is shared with Mobile Pay, Nagad, or other approved payment gateways.
• Identity Verification Services: With licensed verification providers to complete the KYC process.
• Legal Authorities: Under a valid order from a court or law enforcement authority.
• Fraud Prevention: With industry-standard fraud detection systems.

International Data Transfers

In some cases, your data may be stored on servers outside Bangladesh. When this occurs, we ensure that the same or higher security standards are maintained.

Jel bet follows the highest industry standards to protect your data. Our security measures are outlined below:

Technical Security

• 256-bit SSL/TLS encryption — all data transfers are fully secured
• Firewall & Intrusion Detection System
• Regular security audits and penetration testing
• Two-factor authentication (2FA) available
• Data backup and disaster recovery planning

How Long We Retain Your Data

All data is retained for as long as your account remains active. After account closure, certain information may be kept for a specified period due to legal obligations — typically up to 5 years.

As a jel bet user, you have several important rights over your own data:

• Right to Access: You can find out at any time what data we hold about you.
• Right to Rectification: If your information is incorrect, you may request a correction at any time.
• Right to Erasure: Under certain circumstances, you may request that your data be deleted.
• Right to Restrict Processing: In some cases, you may request that the processing of your data be restricted.
• Right to Opt Out of Marketing: You can opt out of promotional messages at any time.

To exercise your rights

To exercise any of the rights above, email our support team at: support@jelbet.net. We typically respond within 7 business days.

Jel bet strictly does not serve anyone under the age of 18. We never knowingly collect personal information from minors.

If we become aware that a minor has opened an account, that account will be closed immediately and all collected data will be deleted.

Jel bet may update this Privacy Policy when necessary. If significant changes are made, we will:

• Post a clear notice on the site
• Send an SMS to your registered mobile number (for significant changes)
• The effective date of any changes will be clearly stated

Continued use of jel bet after any changes have been made will be taken as acceptance of the updated policy. We recommend checking this page regularly.

For any questions, complaints, or data-related requests regarding this privacy policy, please contact us:

• Email: support@jelbet.net
• Live Chat: Available in the bottom-right corner of any page on the site
• Time: 24 hours, 7 days a week

We typically respond within 24–48 hours. For urgent matters, live chat will get you a faster resolution.